Alachua County has implemented virtual inspections within the Citizenserve permit processing system.

Type of permits that can request virtual inspections:

• Electrical permits for generators
• Electrical permits for solar panels (roof and ground mounted)
• Mechanical permits for HVAC change outs
• Roof permits
• Sign permits
• Gas permits

How to schedule virtual inspection through Citizenserve:

1. At the "request inpection" step, if the virtual inspection is allowed for the permit type and inspection type, you will be given a choice to schedule a virtual inspection.  If you select "yes", please choose a desired date and time slot. Please provide the name and cell phone number for the individual on site who will be guided by the building inspector during the virtual inspection.
   
   If you need to reschedule or cancel your virtual inspection, please do so through the Citizenserve portal. Please know that you will not be able to reschedule the time window for the day you chose. If you wish to change the time window, you will need to reschedule for the next business day. Once you have cancelled or rescheduled, please contact our office at 352-374-5243 and inform us. This will allow us to contact the assigned inspector to notify them of the change.
   
   
   
2. Receive a text message from your Inspector a few minutes before your scheduled inspection.
   
   
   
   
3. Click the link in the text message you received.
4. Please allow VuSpex to use: Location, Camera, Microphone
5. At the time of inspection, controllers are at the bottom of the page:
   1. Chat with inspector
   2. Microphone/mute
   3. Take a picture
   4. Full screen
   5. Flip camera
   6. Flashlight (not compatible with iPhone)
   7. End the session
   

Tools Required to Get Started:

• Smart Phone
• CitizenServe Log In
• Active Permit
• Permit Card Posted
• Tape Measure
• Level
• Flashlight
• Leak detector or soapy water